Out of hours

Outside normal surgery hours you can still phone your GP surgery, but you’ll usually be directed to an out-of-hours service. The out-of-hours period is from 6.30pm to 8am on weekdays and all day at weekends and on bank holidays.

There are also another number of options you can take when your GP surgery is closed.

  • Call 111.
  • Call 999 in an emergency situation.
  • Visit the local Walk-in centers at Sheppey Community Hospital and Balmoral Gardens Healthy Living Centre. The Walk-in centres are open 8am-8pm everyday of the week including bank holidays.
  • Visit the local Walk-in mobile unit. The mobile unit is open 9am-6pm (closes between 1pm and 2pm),Monday – Friday, and on Saturday it is open 9am-12pm. The mobile unit is located at the following locations; Monday- Sainsbury Sittingbourne, Tuesday and Thursday- Asda Sittingbourne, Wednesday,Friday and Saturday – Tesco Sheerness.
  • Call your surgery during opening hours to book an appointment via the Swale Extended Access Service, you can book an appoitnment at a number of different surgeries over Sittingbourne and Sheerness at different times over the week. We at Iwade Health Centre hold our extended access clinic on a Monday evening between 6pm and 8pm.
Got the flu? No need to visit your GP if you have symptoms. GP advice: 1) Paracetamol 2) Keep warm 3) Plenty of rest! More info: www.NHS.uk/conditions/flu/